The Eleven Reasons To Choose PHC
The Values That Guide Every Decision, Every Encounter and Every Patient Experience.
#1 - YOUR HEARING CARE IS ALWAYS OUR PRIORITY
Since 1976, we’ve been committed to one very simple, very important goal: To ensure that every patient that trusts us with their hearing care needs, experiences the best level of service from our leading team of Audiologists.
#2 – WE KNOW THAT REPUTATION IS BUILT BY BEING THE BEST CLINICAL AUDIOLOGIST
Locally, we’re known as the premier hearing care provider and that’s because we work around the clock to ensure our patients are treated to the best care possible, every single time. It’s what makes our patients remain loyal to us and it’s also what separates us from our peers. In short, when you come to PHC, you don’t just become our patient, you become a part of our PHC family.
#3 – WE PUT OUR PATIENTS’ INDIVIDUAL HEARING CARE NEEDS FIRST
Every single patient is different; therefore, we know that what you need is a hearing care center that will treat your individual needs as a tailored experience opposed to a “one size fits all” approach. We work with you to find the right solution and select the best hearing aid technology to meet your individual needs.
#4 – PROBLEMS DO NOT EXIST, BUT OPPORTUNITIES DO.
When you’re adjusting to having hearing aids there are going to be some situations that may feel strange. We always take the time to understand these situations and make the necessary adjustments to ensure that you are living life to the fullest with your hearing aids.
#5 – WE PERFORM TO THE BEST STANDARD, EVERY SINGLE DAY
Our family-orientated team works together to ensure your experience with us is always exceptional; it’s these high standards that allow us to excel as the best clinical audiologists and have built us our leading reputation for over 40 years.
#6 – WE WORK AS A TEAM TO DELIVER THE UTMOST HEARING CARE TO OUR PATIENTS
With multiple locations, we’re very fortunate to have a large team of clinical audiologists and even more fortunate that every single member of our team honors each other and honors the same goal: To provide you with an incredible experience.
#7 - OUR WORD IS OUR PROMISE
When it comes to you, our word is our promise and you can be reassured we never break a promise. You can trust our expertise explicitly and when we say we’re going to help you hear better, we’ll do everything in our power to fulfill our promise.
#8 – WE’LL ALWAYS BE HERE FOR YOUR HEARING CARE NEEDS
We have been helping the people of Tennessee hear better since 1976; we were there in the beginning and we’ll be here until the end. With longevity comes security and we want you to feel secure knowing that when working with PHC, you’re working with a hearing care partner for life.
#9 – WE GO ABOVE & BEYOND FOR OUR PATIENTS HEARING CARE NEEDS
You don’t know when a hearing problem’s going to arise, so that’s why we make every effort to ensure help is available. Whether it’s weekends, late nights, or home visits, your hearing care is our priority and when we say we’re here for you, we mean it. We provide troubleshooting services with a walk-in clinic 3 days a week along with a drop-off service 5 days a week.
#10 – WE’RE BUILT ON LOCAL FAMILY VALUE
You know that warm, fuzzy feeling you get when someone greets you with a smile, addresses you by name and tells you they’re delighted to see you? Well, that’s us and we make it our priority to ensure we get to know you personally and welcome you to our PHC family. It’s one of the biggest joys of our practice.
#11 – GET ACCESS TO DOCTORS OF AUDIOLOGY VIA VIRTUAL APPOINTMENTS
Virtual appointments are PHC’s major new initiative in 2020. The service allows patients to arrange face-to-face appointments with a doctor of audiology through their smartphone, tablet, or computer. This means that whatever the situation, our patients can get trusted hearing advice straight to their home.
Request Your Hearing Aid Brochure
Complete this form and we’ll be in touch to send you a ‘Hearing Aid Buyers Guide’
The entire staff of audiologists here are a fantastic group. They understand the needs and history of each of their patients, they are extremely professional and well prepared in their areas of expertise, and they spend the time necessary to make sure their patients are correctly cared for.
Your Journey to Better Hearing
Your journey to better hearing requires expert support at every step of the way
Meet Your Audiology Team
Kalyn Bradford, Au.D.
Director of Hearing Aid Services
Kelly McElligott, Au.D.
Doctor of Audiology
Andrea Plotkowski, Au.D.
Director of Audiology
Janis Ragsdale M.A. CCC-A
Katie McFalls, Au.D.
Doctor of Audiology
We're Proud Of Our ENT Partnership
Physicians Hearing Care is a division of Ear, Nose & Throat Consultants of East Tennessee.
By working together with their board-certified specialists, our Audiologists can ensure that you are getting the best possible care for your hearing, balance and tinnitus difficulties.
When it comes to something as vital as your hearing, choose wisely. Choose the the only hearing care professionals backed by the knowledge and experience of the ENT Consultants of East Tennessee.