ReSound’s smart technology has been a huge step forward for the power and performance that our patients have in their ears.

Since 2013, Resound hearing aid wearers have enjoyed advanced connectivity to their Apple cell phones and devices which has allowed them to stream music, audio, and phone calls directly from their Apple devices to their hearing aids.

Many of our patients often tell us how this makes their life so much easier and means that the once challenging task of having a phone call with a hearing loss has never been easier.

But some of these advanced features were not previously available to Android users, who were limited to more basic features such as volume and program controls.

But that has now all changed for some Android devices using the Android 10 operating system.

In late February, ReSound announced that they have released an update to the ReSound Smart 3D app, which means LiNX Quattro wearers who use a compatible Android can now enjoy all of the above mentioned advanced features

Streaming for phone calls and music can be accessed by downloading the latest Resound Smart 3D app and following the prompts on the screen. 

The impressive new Bluetooth connectivity uses a ground-breaking new “Low Energy Bluetooth.”

While traditional Bluetooth connectivity requires high power consumption and drains your cell phone’s battery, “ASHA Bluetooth Low Energy” uses low power consumption and is specifically designed for audio transmission.

How to Check if Your Android Devices Can Connect to Your ReSound LiNX Quattro Hearing Aids 

  1. Go to Google Play. In the “Search” field on top, enter “ReSound Smart 3D” and download the ReSound Smart 3D app.
  2. Once downloaded, open the app and tap “Get Started.”
  3. Follow the on-screen instructions to connect your hearing devices to your cell phone/tablet. You will then be presented with one of three different screens.

#1 – All Connected

If your screen looks like this, then the good news is that both your Android device and hearing technology are compatible, and your hearing aids have been automatically paired to your devices.

Direct Streaming to Hearing Aids for Android Users

If you purchased any of our premium technology recently, then they should have connectivity to pair with your Android device seamlessly.

#2 – Settings Changes Required

If you are presented with red warning icons on both your “Status” and “My ReSound” at the bottom of your screen, along with a red warning icon next to “Direct Audio Streaming,” then this indicates that your Android device is not paired correctly.

Direct Streaming to Hearing Aids for Android 10 Users

In this instance, then tap the “Direct Audio Streaming” option and the app will take you through instructions to pair correctly.

#3 – Not Compatible

If you receive two warning badges on “Direct Audio Streaming” and “My ReSound” – then your hearing technology is not compatible.

Direct Streaming to Hearing Aids for Android 10

Only some Android phones using the Android 10 operating system will be able to stream. Currently the Pixel 3’s & 4’s and Samsung Galaxy 9’s & 10’s use Android 10.

Your carrier can tell you if your model will get the updated operating system or if you’ll have to upgrade your device. All new Android phones will launch with the Android 10 operating system, so it’s only the older devices that won’t be able to access it.

Your Next Steps

Understanding hearing aid technology is challenging without guidance. Our highly trained audiologists are here to provide information and help you navigate on your journey to better hearing.

If you currently wear ReSound LiNX Quattro devices but you’re struggling to connect your Android device to enjoy the new advanced streaming features, or you’re interested in trialing the latest Resound hearing technology, then schedule an appointment with us today.

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Dr. Brandy Breeden, Au.D.

Dr. Brandy Breeden, Au.D.

Based at Parkwest, Dr. Brandy Breeden is the director of clinical services at Physicians Hearing Care. She graduated from LSU in 2008, followed by her doctorate in audiology at UT in 2012. Upon graduation, she worked for several years at the Knoxville VA, where she performed comprehensive hearing evaluations and hearing aid fittings for retired military veterans. Dr. Breeden joined PHC in 2016, where she continues to specialize in diagnostic testing and hearing. When she’s not seeing patients, she’s ensuring the smooth running of our clinical services across multiple locations.