Park West – Knoxville


Phone: (865) 693-6065 ext. 125

Address: 9430 Park West Blvd, Suite 335
Knoxville, TN 37923

Our Parkwest office is located in the Tower across the street from Parkwest Medical Center. If the hospital is on your left, the Tower to the right. This office is on the 3rd floor in Suite 335.

If the clinic is not open, you may use our “Drop-off” service. You will be contacted within 1 business day concerning the dropped off hearing aids.

Opening Hours:

Monday: 8am-4.30pm
Tuesday: 8am-4.30pm
Wednesday: 8am-4.30pm
Thursday: 8am-4.30pm
Friday: 8am-4.30pm

Walk-in Clinic Hours:

Monday: 10am-11.30am
Tuesday: 2pm-4pm
Thursday: 12pm-4pm

Helpful Information:

There is a 2-floor parking garage under the Tower which allows access to our office. If the parking garage is full, the hospital provides a no-charge valet service.

The PW location serves many surrounding areas including West Knoxville, Farragut, Hardin Valley, Oak Ridge, Louiseville, Powell, and Maryville.

Schedule your appointment today

Meet the Park West Audiologists

We are a team of dedicated hearing health professionals, ready to help you hear your best.

Kalyn Bradford, Au.D.

Director of Hearing Aid Services
Doctor of Audiology

Dr. Kalyn Bradford is the Director of Hearing Aid Services at Physician’s Hearing Care.  

She completed her externship with Physician's Hearing Care in 2013 and subsequently joined the practice in 2014 after graduating with her doctoral degree in Audiology from Louisiana Tech University.   

She joined PHC as a Clinical Audiologist where she performed comprehensive audiological exams and specialized in helping patients to hear better using the latest hearing aid technology available.  

She has carried that experience into her current role as Director of Hearing Aid Services, where she does a brilliant job managing the Audiologists to ensure that all patients are treated with the best hearing care possible.

Located at Parkwest, you can find Kalyn entertaining her colleagues and patients with her impressive 4-minute Rubix Cube solving skills!

Brandy Breeden, Au.D.

Director of Clinical Services
Doctor of Audiology

Dr. Brandy Breeden is the Director of Clinical Services at Physician’s Hearing Care.

Brandy graduated from LSU in 2008 and went on to complete her Doctorate in Audiology at UT in 2012.  

Upon graduation, she worked for several years at the Knoxville VA where she performed comprehensive hearing evaluations and hearing aids fittings for retired military veterans.

Brandy has been quoted saying she loves her profession because “every day we have the capability to change lives,” and that couldn’t be more accurate.

Brandy joined PHC in 2016 where she continues to specialize in diagnostic testing and hearing.

Based at Parkwest, she’s brought her kind and friendly approach to her role as Director of Clinical Services where, when she’s not seeing patients, she’s ensuring the smooth running of our clinical services across multiple locations.

When she’s not changing lives, you can find her cooking up a storm in the kitchen for her family and enjoying good music!

Andrea Plotkowski, Au.D.

Doctor of Audiology

Our highly driven, highly qualified Audiologist Andrea attended Grand Valley University for her Bachelor’s degree before pursuing her Doctorate at Purdue University.

In her short career of 3 years so far, we’re delighted she’s spent two of them here at PHC in our Parkwest practice.

With a real desire to help people live more fulfilling lives with better hearing health, Andrea knew audiology was for her.

Coming from a tiny town of just 10,000 people, Andrea is certainly a big fish in our pond!

Jaclyn V. Drolet, Au.D.

Doctor of Audiology

Highly qualified Jaclyn started her audiology education at Florida State for her undergrad, before moving to the University of Tennessee to complete her doctorate.

Jaclyn’s vast experience spans from working in hospitals to private practices, schools, and ENT clinics.

Now based in our Parkwest location, Jaclyn has been a treasured member of the team for 2 years.

Owner of the best answer to, “What do you love most about your job?” Jaclyn’s response of, “I just love helping people hear better...oh, and ear wax removal,” always gets a laugh from those who hear it.

A great personality to have around, Jaclyn honed her entertaining skills as a staff member at Disney World!

Kelly McElligott, Au.D.

Doctor of Audiology

Dr. Kelly McElligott is a dedicated Clinical Audiologist based at our Parkwest and Tellico Village practices.

After graduating from the University of Tennessee, Kelly started her career in a private practice, vestibular evaluations, pediatrics, newborn hearing screenings, and adult diagnostics before gracing us all with her talents here at PHC.

Kelly’s motivation comes from helping her patients improve their communication between family members, which is a truly heartwarming feeling for her.

When Kelly isn’t improving her patients’ communication abilities, she’s being an enthusiastic jet-setter, seeing the world and making memories abroad.

Kristin Cresci, Au.D.

Doctor of Audiology

Dr. Kristin Cresci is our brilliant Clinical Assistant at our Parkwest office.

Having graduated from the Miami University of Ohio, Dr Cresci worked as a clinical supervisor in South Carolina and in an adult ENT center.

Kristen joined the PHC team in 2012, having practiced for 22 years previously, caring for patients of all ages with a whole range of hearing losses.

She has been quoted saying that she “loves her profession because she gets to help people to improve the quality of their life,” and you can experience this through her huge smile and level of care that she shows for all of her patients.

When Kristen isn’t caring for the hearing of Tennesseans, you will find her attending live musical performances!

Katie McFalls, Au.D

Doctor of Audiology

Katie has a Doctorate from the University of Southern Mississippi.

With over 8 years’ experience as an ENT for adults and a pediatric ENT specialist, Katie has been a Clinical Audiologist with us at our Parkwest practice for over 2 years.

Katie makes a positive impact wherever she goes, and she’s known for her real warmth towards her patients.

She’s been quoted saying that she “loves being able to help people on their journey to a better hearing.”

When she’s not saving the world from ear-related issues, Katie enjoys the quieter things in life such as sewing, knitting, and gardening.